Frequently Asked Questions

For most domestic homes in Aberdeen, a monthly or bi-monthly clean is ideal. Aberdeen's coastal weather and frequent rainfall can leave mineral deposits and grime on windows quickly. Commercial and retail premises often benefit from a fortnightly clean to maintain a professional appearance. We are happy to recommend a schedule based on your property type and location.

A pure water fed pole system uses water that has been filtered through a multi-stage purification process to remove all dissolved minerals and impurities. This ultra-pure water is fed through a telescopic pole to a soft brush head that gently scrubs your windows.

Because there are no minerals left in the water, it evaporates without leaving any spots or streaks. No detergents or chemicals are used, making it safer for your family, pets, plants, and the environment — and kinder to your window frames and paintwork.

No — rain actually makes windows dirtier. Rainwater contains dissolved minerals and picks up airborne pollutants as it falls. When it lands on your windows and evaporates, it leaves behind a film of mineral deposits and grime. This is why windows often look worse after rain than before.

Professional cleaning with purified water removes this build-up completely, and the lack of residual minerals means your windows actually stay cleaner for longer after a professional clean than after rain.

Yes. Our window cleaning service includes the glass, frames, sills, and doors as standard. We believe a thorough clean means the whole window, not just the glass. This is included in our standard pricing at no extra charge.

No. Our pure water fed pole system is operated entirely from ground level, so we do not need to enter your property or use ladders. This means you do not need to be home for us to carry out the clean, and there is no disruption to your day. We will simply let you know when the job is done.

Yes, significantly. Studies have shown that dirty solar panels can lose between 15% and 25% of their energy output depending on the level of soiling. In Scotland, where sunlight hours are already limited compared to southern England, maximising the efficiency of your panels is especially important.

Bird droppings, moss, lichen, and general grime all reduce the amount of light reaching the photovoltaic cells. A professional clean can restore panels to near-peak performance.

We use a pure water fed pole system with a soft brush head specifically designed for solar panels. No chemicals, no abrasive materials, and no high-pressure water are used — all of which could damage the panel surface or void your warranty.

The soft brush gently removes soiling while the purified water rinses away all residue without leaving mineral deposits. The result is a spotless panel surface that maximises light absorption.

No — in fact, most solar panel manufacturers recommend regular professional cleaning as part of routine maintenance. Using the correct equipment (soft brush, purified water, no chemicals) is important. Our method is fully compliant with manufacturer guidelines.

We recommend checking your specific warranty documentation if you have any concerns, but our cleaning method is safe for all major panel brands.

We recommend a professional clean once or twice a year for most residential installations in Aberdeenshire. The frequency depends on your location — properties near farmland, busy roads, or with significant bird activity may benefit from more frequent cleaning. A spring clean is particularly valuable to maximise output during the summer months when sunlight hours are at their peak.