Privacy Policy
Last updated: 1 May 2026
SRC Cleaning Services ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect information about you when you use our website at www.srccleaning.co.uk or contact us for our services.
This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
The data controller for this website is:
SRC Cleaning Services
Aberdeen, Scotland, United Kingdom
Email: shaunrconnolly@gmail.com
Phone: 07398 177208
2. What Data We Collect
When you submit a quote request through our contact form, we collect the following personal data:
- Your full name
- Your phone number
- Your email address
- Your property address or postcode (if provided)
- The service you are enquiring about
- The message you write to us
- Your IP address and browser user agent (for security and spam prevention purposes)
We do not collect any special category data (such as health information) and we do not collect payment card details through this website.
3. How We Use Your Data
We use the personal data you provide solely for the following purposes:
- To respond to your quote request and communicate with you about our services
- To prevent spam and abuse of our contact form (rate limiting and IP logging)
- To comply with our legal obligations
We will never sell, rent or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR:
- Legitimate interests — to respond to your enquiry and provide our services
- Legal obligation — where required by law
5. Cookies
This website uses the following cookies:
| Cookie | Type | Purpose | Duration |
|---|---|---|---|
src_cookie_consent |
Functional (first-party) | Stores your cookie consent choice so you are not asked again | 1 year |
PHP session cookie (PHPSESSID) |
Strictly necessary (first-party) | Stores a one-time security token to protect the quote form. Created only when you interact with the quote form. Deleted when you close your browser. | Browser session |
We do not use advertising, analytics, or tracking cookies of any kind. You may withdraw consent at any time by clearing your browser cookies.
6. Third-Party Services
This website uses two optional third-party services. These are loaded only after you accept cookies. If you decline, no data is sent to these services.
6.1 Google Fonts
If you accept cookies, we load fonts from Google Fonts (Google LLC, USA). Your IP address is transmitted to Google's servers to serve the font files. Google has confirmed that Google Fonts does not set cookies and does not use font requests to track users. See Google's Privacy Policy.
6.2 OpenStreetMap
If you accept cookies, we embed an interactive map from OpenStreetMap (OpenStreetMap Foundation, UK). When the map loads, your IP address is transmitted to OpenStreetMap's servers to serve map tiles. See the OpenStreetMap Foundation Privacy Policy.
6.3 WhatsApp
This website contains a link to WhatsApp (Meta Platforms, Inc., USA). Clicking it opens WhatsApp. We do not share any personal data with WhatsApp. See WhatsApp's Privacy Policy.
6.4 Website Hosting
This website is hosted by Krystal Hosting (Krystal Internet Ltd, UK). Server access logs may include your IP address. See Krystal's Privacy Policy.
7. Data Retention
We retain quote request data for a maximum of 12 months from the date of submission, after which it is permanently deleted. You may request earlier deletion at any time (see Section 9).
8. Data Security
We take the security of your personal data seriously. Our website uses HTTPS encryption, and all data submitted through our contact form is stored in a secure database accessible only to us. We implement technical and organisational measures to prevent unauthorised access, disclosure or loss of your data.
9. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of access — to request a copy of the data we hold about you
- Right to rectification — to request correction of inaccurate data
- Right to erasure — to request deletion of your data
- Right to restrict processing — to request that we limit how we use your data
- Right to object — to object to our processing of your data
- Right to data portability — to receive your data in a portable format
To exercise any of these rights, please contact us at shaunrconnolly@gmail.com. We will respond within 30 days.
10. Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
ico.org.uk — 0303 123 1113
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: shaunrconnolly@gmail.com
Phone: 07398 177208